Question 1

Is Premeena really free?

Accepted Answer

Yes. All the features you see today — student & teacher management, attendance, grading, report cards, timetables, fee management, documents, announcements, and more — are available at no cost. No credit card required, no trial period, no hidden charges.

Question 2

Will Premeena school management software stay free?

Accepted Answer

The core features you rely on today will remain free. In the future, we may introduce optional premium plans with additional capabilities for larger institutions, but you'll never lose access to what you're already using.

Question 3

Is my school's data safe with Premeena?

Accepted Answer

Absolutely. We use HTTPS encryption for all data in transit, bcrypt-hashed passwords, role-based access control with per-school customization, and complete audit logging. Each school's data is isolated in a multi-tenant architecture — no other school can access your information.

Question 4

How long does it take to set up Premeena for my school?

Accepted Answer

Most schools are up and running within minutes. Our guided setup walks you through adding your school details, creating your academic year, defining grades and classes, and inviting your staff. You can also bulk-import students and teachers via CSV.

Question 5

Can teachers and parents access the school management system?

Accepted Answer

Yes. Teachers get their own login portal with access to attendance, grading, and class management. Parent/guardian information is linked to student profiles. Each role sees only what they need.

Question 6

Can I manage multiple schools with Premeena?

Accepted Answer

Yes. Premeena supports multi-school management. As an owner, you can create and manage multiple schools from a single account, each with its own staff, students, and settings.

Question 7

What if I need additional features or higher limits?

Accepted Answer

We're always expanding the platform. If your school has specific needs or requires custom features, reach out to us directly and we'll work with you to find the right solution.

Question 8

How do I get help with Premeena school management software?

Accepted Answer

We have a built-in bug reporting system with two-way communication, so you can report issues and track their resolution directly within the platform. You can also reach us by email anytime at shailesh.jha@premeena.com.